Shipping policy

Thank you for shopping with Dreamsorin.com.
This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Locations

We currently ship to:

  • United Kingdom

  • Selected international destinations (where available)

If your location is not supported at checkout, please contact us before placing an order.

2. Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or public holidays will be processed the next working day

  • Once your order is shipped, you will receive a confirmation email with tracking details (if applicable)

3. Delivery Time

Estimated delivery times:

United Kingdom

  • Standard Shipping: 3–7 business days

  • Express Shipping (if available): 2–4 business days

International Orders

  • Delivery time may vary between 7–15 business days

  • Delays may occur due to customs or courier services

Please note: Delivery times are estimates and not guaranteed.

4. Shipping Charges

  • Shipping fees are calculated at checkout

  • Prices may vary based on location, weight, and shipping method

  • Free shipping promotions may apply from time to time

5. Customs, Duties & Taxes

For international orders:

  • Customs duties or import taxes may apply

  • These charges are the responsibility of the customer

  • Dreamsorin is not responsible for customs delays or additional charges

6. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Delays caused by incorrect addresses

  • Orders delivered to the wrong address due to customer error

If an order is returned due to an incorrect address, reshipping charges will apply.

7. Lost or Delayed Packages

If your order is delayed or missing:

We will assist you in tracking or resolving the issue.

8. Damaged Packages

If your package arrives damaged:

  • Contact us within 24 hours

  • Send clear photos of the package and product

We will arrange a replacement or refund if eligible.

9. Contact Information

📧 Email: infodreamsorin@gmail.com
📞 Phone: +44 7934 966479
🌐 Website: https://dreamsorin.com